Terms & Conditions
1. Agreement
By using Jia Professional Cleaning Services ("Company"), you agree to the following terms and conditions. This agreement outlines the responsibilities and rights of both parties involved in the cleaning services provided.
2. Services
Jia Professional Cleaning Services provides various cleaning services, including but not limited to residential, commercial, deep cleaning, and specialized cleaning. Service details, including scope and frequency, will be outlined in the service agreement.
3. Scheduling and Cancellations
Scheduling: Services must be scheduled in advance. We offer flexible scheduling options, which can be arranged via phone, email, or through our website.
Cancellations: To cancel or reschedule a service, please provide at least 24 hours' notice. Cancellations or rescheduling with less than 24 hours' notice may incur a cancellation fee.
4. Payment
Fees: Service fees are based on the type and extent of cleaning required. Prices will be provided in advance and are subject to change based on additional services requested.
Payment: Payment is due upon completion of services unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and electronic transfers.
5. Access to Premises
Access: You must provide access to the premises at the agreed time. If access is not available or instructions are unclear, additional charges may apply for return visits.
Security: The Company is not responsible for any items that are lost or damaged due to inadequate security or access arrangements.
6. Responsibilities and Limitations
Service Quality: We strive to deliver high-quality services. However, certain conditions (e.g., extreme dirt or stains) may affect the outcome.
Liability: The Company is not liable for any damages to personal property unless caused by negligence or intentional misconduct by our staff. Claims for damages must be reported within 24 hours of service.
7. Eco-Friendly Products
We use eco-friendly cleaning products. While these products are generally safe, we are not liable for any adverse reactions related to the use of these products.
8. Confidentiality
We respect your privacy and confidentiality. Personal information collected will be used solely for providing and managing services. It will not be shared with third parties without your consent.
9. Termination
Either party may terminate the service agreement with written notice. In the event of termination, any outstanding fees for services rendered up to the termination date will be due.
10. Governing Law
This agreement is governed by the laws of the State of North Carolina. Any disputes arising from this agreement shall be resolved in the courts located in Durham, North Carolina.
11. Changes to Terms
Jia Professional Cleaning Services reserves the right to update or modify these terms and conditions at any time. Clients will be notified of any significant changes.
12. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Jia Professional Cleaning Services
919-650-7369
jiacleaning@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to these terms and conditions.